Terms and Conditions

SALE OF CINEMA TICKETS

Tickets purchased via this website are non-refundable, unless the screening is cancelled or rescheduled.

Tickets are also non-exchangeable although under exceptional circumstances, with at least 24 hours notice, an exchange for a specific performance may be possible, subject to availability. Please note that we are only able to exchange tickets once, that exchanges must comprise the entire ticket order and that bookings cannot be exchanged for credit or vouchers. 

All cinemas are wheelchair accesible with a removal seat in every cinema that can accommodate a wheelchair. These seats can be booked by calling us on 020-3330-7120

Tickets must not be resold for profit. 

Tickets can only be purchased from this website by credit/debit cards.

Ticket price includes a non-refundable £1.50 administration fee per ticket. 

Prices on this website include tax where applicable.

By purchasing tickets via this website you agree:
a) to accept the seat reserved for each ticket purchased.
b) that we may, at our discretion, refuse to sell tickets or withdraw tickets from sale.

Cinema tickets are made available subject to the classification of the relevant film given by the British Board of Film Classification (BBFC). Suitable identification may be requested at the box office.

Only food and beverages that are purchased at our Sweet Shop are permitted in the Screening Rooms. The only exception to this is bottled water. 

Please note, children under the age of 2 years old are not permitted into any film screenings aside from our 'Babes in Arms' screenings or our 'Outdoor' screenings.